Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson

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Crucial Conversations: Tools for Talking When Stakes Are High Read Online Free - Crucial conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. This book offers readers a proven strategy for achieving goals in emotionally, sychologically, or legally charged situations.

Title : Crucial Conversations: Tools for Talking When Stakes Are High
Author :
Rating :
ISBN : 0071401946
Edition Language : English
Format Type :
Number of Pages : 235 pages


Carol. rated it ★★★★★

July 02, 2014

Dear Goodreads: A 'crucial conversation' is one that 1) opinions vary 2) stakes are high 3) parties involved have strong emotions. Sound familiar? What we have at Goodreads is a Crucial Conversation. Ways you don't succeed in a crucial conversation: 1) Allowing your emotion to dictate your dialogue. Spe...

Nancy rated it ★★★★★

August 15, 2007

I teach this course and have found the skills and insights that people experience can be life-changing. This book will help you in your personal and professional relationships. Crucial Conversations is not about being confrontational, avoiding conflict, or getting your way. Its about how to help...

Nancy rated it ★★☆☆☆

March 27, 2012

Ok, I read this because the boss suggested it. He suggested it because I don't deal well with overly emotional, crying, touchy feely people. I'm more of a "get the hell over it" kind of girl. The book is a jumbled up mess in the writing. It bounces from one example to the next, explains half a con...

Meghan rated it ★★★☆☆

June 11, 2007

This book has valuable information, but the reader has to dig for it. I'm not impressed with the editing job; I think the editor could have helped bring more clarity to the discussion. They come up with a lot of jargon that you have to remember throughout the book ("Start with Heart," "Clever Sto...

Matt rated it ★★★☆☆

May 06, 2012

It seems like every business book nowadays has a foreword by Stephen R. Covey. It’s almost like – if he didn’t endorse it - it’s not worth reading. This book is not an easy read like Leadership and Self-Deception, Who Moved My Cheese, or The Myth of Multitasking. It is however worth reading becau...

Angela rated it ★★★★★

November 08, 2012

Probably the most influential book I've read in the past five years. The concepts have probably been around for a long time, but this was my first exposure to them. I'm still learning how to do the things mentioned here, but it really has helped me shift the way I think about others. The authors...

Trish rated it ★★★★☆

February 07, 2015

This book has all the ingredients one needs to improve one's interactions when one is stuck in cycles of rage or disagreement. It has remarkably similar prescriptions to other readings I have done on the subject on how to manage in a tense conversation in which one must come to some reasonable ag...

Sheherazahde rated it ★★★★★

August 09, 2013

I love this book! It changed my life and I recommend it to everyone. One of the major problems that has plagued me all my life was becoming too emotional when things were important to me. This book has helped me recognize that I was getting upset and helped me deal with my emotions so I could com...

Daniel rated it ★★★★★

July 13, 2011

Crucial Conversations tackles one of the most difficult subjects in human relationships: How to navigate difficult conversations when 1) the stakes are high 2)opinions are at opposite ends, and 3) when emotions are charged. This book is so filled with insights and strategies, I had to read it twi...

Parthiban rated it ★★★★★

December 27, 2009

Two years ago I joined a large firm as a software developer to develop a business application. I was very excited as the opportunities were enormous and the growth potential was literally sky high. But the excitement did not last long. For, within a month of my work there, my manager kept making...

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